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M.J. Bangkok Valve & Fitting Co., Ltd.

Your Authorized Swagelok Sales and Service Center

COVID-19: Preparedness & Responses

This page communicates the actions Swagelok Thailand is taking to protect the health and well-being of our people, customer and communities. We are committed to remaining open to ensure that we support our customers. We will continue to base decisions on our core values and recommendations from relevant health and disease control authorities. As the situation is rapidly evolving, we will update this page as often as possible.

    Frequently Asked Questions (FAQ)

Posted June 1st, 9.00 am (Thailand Time)

Is Swagelok Thailand still open?

Yes, all associates return back to operate 100% as normal. 

  • We have employed strict physical (social) distancing protocols to ensure that we have mitigated the risk of exposure.  
  • You can still talk with us during business hours by phone: Kingkaew main office: 02-062-1599, Map-ta-phut office: 038-608-303), email, or video conference. 
  • You can still have components and assemblies shipped to you

Can we still pick up orders?

Yes, our facilities are open.

  • However, if you have symptoms of illness or know you have been exposed to illness, please do not pick up orders or walk in. Wait until after you are symptom-free for 14 days.
  • Please waring mask and sanitize your hands at our sanitation station upon entering.
  • Please noted that we will be employing social distancing and no-contact transfer of material.
  • Our Customer Service team is happy to assist with orders via phone or email and can assure any items you need are shipped directly to you. Please use phone or email to get in touch.

Will you still be coming to our facility?

We'll handle this on a case-by-case basis.

  • If you require in-plant support, we’ll be there. That might change as the situation develops.
  • If your company is restricting site access, please tell us.
  • If we need to temporarily suspend in-plant support, we will work with you on increasing stock levels to ensure you have what you need.

If your company is restricting site access, please let us know so we can determine a plan to ensure appropriate stock levels.

What about Consignment inventory? Will Swagelok Thailand keep us stocked as usual?

Yes, for now.

  • We continue to support Vendor Managed Inventories (VMI). 
  • All customer, courier, and pick-up options are still available.

If your company is restricting site access, please let us know so we can determine a plan to ensure appropriate stock levels.

What is Swagelok Thailand doing to help prevent the spread of COVID-19?

We're making our processes and facility cleaner than ever.

  • We have increased the depth of our daily sanitizing of common areas, installed sanitizing stations at the primary entrance points to buildings, and requested associates to wash hands and sanitize their stations regularly.
  • Any associate who has symptoms of illness, has been notified of exposure to illness, or has returned from an area with a high rate of illness, is expected to stay home.
  • We have also instituted social distancing.

We understand these precautions may impact the way our companies interact over the coming months, but we cannot emphasize enough that our main focus is the health of our associates and our customers. We appreciate your patience and understanding, especially in this dynamically changing environment. If you have any questions, please don't hesitate to contact us at 02-0621599 or Line @swagelokthailand or through this website.

Sincerely,

M.J. Bangkok Valve & Fitting Management Team